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Shipping Policy

Effective Date: 03-08-2024

Nimra Fashion (www.nimrafashion.com)

1. Introduction

At Nimra Fashion, we aim to provide efficient and reliable shipping services to ensure your purchases reach you promptly and in excellent condition. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, www.nimrafashion.com.

2. Shipping Regions

We currently ship products within India only. We do not offer international shipping at this time.

3. Shipping Partners

Our primary shipping partner is Shiprocket, a trusted logistics service provider in India. Shiprocket offers a range of shipping options to ensure your orders are delivered safely and on time.

4. Shipping Options

We offer the following shipping options:

  • Standard Shipping: Orders are dispatched on the next business day after payment confirmation. Standard shipping typically takes 3-7 business days for delivery across India.
  • Express Shipping: Available for customers in the Delhi NCR region. Orders are dispatched on the same day if placed before [insert cut-off time, e.g., 2 PM IST]. Express shipping ensures same-day delivery or delivery within 1-2 business days.

5. Free Shipping

We offer free standard shipping on orders above ₹999. For orders below ₹999, standard shipping charges will apply as calculated at checkout.

6. Order Processing Time

  • Orders placed before [insert cut-off time, e.g., 2 PM IST] will be processed and dispatched on the same business day.
  • Orders placed after the cut-off time will be processed and dispatched on the next business day.
  • Orders placed on weekends or public holidays will be processed on the next business day.

7. Shipping Confirmation and Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing the tracking number and a link to track your shipment. You can also track your order status by logging into your account on our website and visiting the "My Orders" section.

8. Delivery Time

  • Standard Shipping: 3-7 business days across India.
  • Express Shipping: Same-day delivery or delivery within 1-2 business days for Delhi NCR.

Please note that delivery times may vary depending on the destination and any unforeseen circumstances, such as weather conditions or logistical delays.

9. Shipping Charges

  • Standard Shipping: Calculated at checkout for orders below ₹999.
  • Express Shipping: Additional charges apply for express shipping and are calculated at checkout.

10. Shipping Insurance

All orders are insured against damage or loss during transit at no additional cost to the customer. If your package is lost or damaged during transit, please contact our customer support team for assistance.

11. Delivery Issues

If you experience any issues with your delivery, such as a delayed, lost, or damaged shipment, please contact our customer support team within 7 days of the estimated delivery date. We will work with our shipping partners to resolve the issue promptly.

12. Undeliverable Packages

In the event that a package is returned to us as undeliverable due to an incorrect address, absence of the recipient, or other reasons, we will contact you to arrange for re-delivery. Additional shipping charges may apply for re-dispatching the package.

13. Address Changes

If you need to change the delivery address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate address change requests before the order is dispatched.

14. Contact Us

If you have any questions or concerns regarding our Shipping Policy, please contact us:

  • Email: info@nimrafashion.com
  • Address: C18/3, Madanpur Khader Extension Part III, Near Makki Masjid, New Delhi - 110076
  • Phone: +91-8800401744